Medically reviewed by Gabriela Asturias, MD on May 23, 2025UMR (formerly United Medical Resources) isn’t a traditional insurance company; it’s a third-party administrator owned by United Healthcare. That means your employer designs the benefits and UMR handles the claims. In practice, though, you still need to know which clinicians are in network, what therapy or psychiatry will cost, and how to book care quickly. This roadmap breaks the process into clear, actionable steps so you can move from symptoms to your first session with a qualified UMR therapist—no jargon, no dead ends.
Licensed Clinical Social Worker (LCSW)
4909 Waters Edge Drive, Raleigh, North Carolina 27606
Christopher Deviney is a Licensed Clinical Social Worker (LCSW) in Raleigh, North Carolina and has been in practice for 6 years. They treat Personal Growth, Burnout, Anxiety.
I welcome all clients seeking to work together towards a better tommorow, one day at a time.
Psychiatric Nurse Practitioner
2460 West Ray Road, Chandler, Arizona 85224
Kelly Huffaker is a Psychiatric Nurse Practitioner in Chandler, Arizona and has been in practice for 5 years. They treat Depression, Medication Concerns, Bipolar Disorder.
Dedicated to fostering a supportive environment where individuals can find healing, understanding, & empowerment on their journey towards mental wellness.
Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Psychiatric Nurse Practitioner
6197 South Rural Road, Tempe, Arizona 85283
Benitho Louissaint is a Advanced Practice Registered Nurse (APRN) in Tempe, Arizona. They treat Borderline Personality, Anger Issues, Self-Esteem.
We see clients of all genders, ethnicities, and cultures.
Licensed Mental Health Counselor (LMHC)
Remote only
Terese Herring is a Licensed Mental Health Counselor (LMHC) in Tallahassee, Florida and has been in practice for 13 years. They treat Peer Difficulties, Women's Issues, Conflict Resolution.
Whether you are struggling with depression, anxiety or feeling overwhelmed by the stressors of everyday life, it helps to know that help is available.
Psychotherapist
Remote only
Diana Beltran is a Psychotherapist in undefined, undefined and has been in practice for 6 years. They treat Childhood Abuse, Sexual Assault, Social Anxiety.
Hola! I am a bilingual Latina therapist that specializes in anxiety disorders, OCD, and trauma! Let's get control of your life back together!
Licensed Professional Counselor (LPC)
2020 East Joyce Boulevard, Fayetteville, Arkansas 72703
Brooke Bell is a Licensed Professional Counselor (LPC) in Fayetteville, Arkansas and has been in practice for 8 years. They treat Divorce, Social Anxiety, Self-Esteem.
Let's get curious about your thoughts and feelings.
Accessing care is your right, not a privilege. Let insurance be a bridge, not a barrier, to the support you deserve.
— Gabriela Asturias, MD
| Typical Plan Design* | Outpatient Therapy & Medication-Management Cost | Key Points |
|---|---|---|
| PPO / Open-Access (most self-funded employers) | $0–$40 copay per visit, or 20 % after deductible on high-deductible options | Mental-health benefits are integrated with medical; no separate deductible |
| High-Deductible / HSA | 20 % after deductible, then $0–$40 | Same benefits, different timing of cost share |
| UMR-administered Medicaid (limited states) | $0 copay | Unlimited medically necessary visits |
| Retiree or COBRA (UHC Choice Plus network) | Mirrors active-employee design; check your Summary of Benefits |
*Every UMR plan is employer-specific. Always open your Summary of Benefits or call the number on your card to confirm exact figures.
Coverage fast facts
| Provider Type | What They Do |
|---|---|
| Therapist / Counselor (LCSW, LMFT, LPC) | Weekly talk therapy, coping skills, family sessions |
| Psychologist (PhD, PsyD) | Psychological testing, trauma-focused modalities |
| Psychiatrist (MD/DO) | Diagnosis, medication management, complex cases |
Profile: Rosa, 29, graphic designer in Atlanta, covered by a UMR-administered PPO. She’s felt persistent sadness for three months.
Time from search to therapy: three days. Out-of-pocket cost: $0.
| Feature | In-Network (recommended) | Out-of-Network (PPO only) |
|---|---|---|
| Copay / Coinsurance | $0–$40 or 20 % after deductible | 40–60 % of allowed amount + balance bill |
| Claims Filing | Provider files | You file |
| Pre-authorization | Sometimes | Often |
| Coordination with medical record | Seamless | Limited |
| Platform | Services | Typical Cost | Who’s Eligible |
|---|---|---|---|
| Optum Virtual Care | Video therapy & psychiatry | $0–$40; many plans $0 | Most UMR PPO & HSA designs |
| Employer-added EAP | 3–8 free counseling visits per issue | $0 | Many Fortune 500 employers |
| Self-guided tools | Mindfulness, CBT modules, mood tracking | $0 | All UMR members via Optum portal |
Tele-visits count toward your deductible and out-of-pocket max just like office visits.
Recovery is possible. With early intervention, a supportive community, and the right professional care, you can overcome challenges and build a fulfilling life. We’re here to help you find the support you need.
