Find a UMR Therapist

Medically reviewed by Gabriela Asturias, MD on June 24, 2024
Written by the MiResource team

UMR (formerly United Medical Resources) isn’t a traditional insurance company; it’s a third-party administrator owned by UnitedHealthcare. That means your employer designs the benefits and UMR handles the claims. In practice, though, you still need to know which clinicians are in network, what therapy or psychiatry will cost, and how to book care quickly. This roadmap breaks the process into clear, actionable steps so you can move from symptoms to your first session with a qualified UMR therapist—no jargon, no dead ends.

  • Christopher Deviney, Licensed Clinical Social Worker (LCSW)

    Christopher Deviney

    Licensed Clinical Social Worker (LCSW)

    4909 Waters Edge Drive, Raleigh, North Carolina 27606

    Christopher Deviney is a Licensed Clinical Social Worker (LCSW) in Raleigh, North Carolina and has been in practice for 6 years. They treat Anxiety, Drug Use, Personal Growth.

    I welcome all clients seeking to work together towards a better tommorow, one day at a time.

    View profile
  • Kelly Huffaker, Psychiatric Nurse Practitioner

    Kelly Huffaker

    Psychiatric Nurse Practitioner

    2460 West Ray Road, Chandler, Arizona 85224

    Kelly Huffaker is a Psychiatric Nurse Practitioner in Chandler, Arizona and has been in practice for 5 years. They treat Posttraumatic Stress Disorder (PTSD), Anxiety, Binge-Eating Disorder.

    Dedicated to fostering a supportive environment where individuals can find healing, understanding, & empowerment on their journey towards mental wellness.

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  • Sandra Tursini, Licensed Professional Counselor (LPC)

    Sandra Tursini

    Licensed Professional Counselor (LPC)

    2409 South Rural Road, STE C, Tempe, Arizona 85282

    Sandra Tursini is a Licensed Professional Counselor (LPC) in Tempe, Arizona and has been in practice for 30 years. They treat Women's Issues, Insomnia, Grief and Loss.

    Caring LPC with 30+ years’ expertise in diverse counseling areas, committed to recognizing individual worth and guiding clients through life's challenges

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  • Catina Greene, Nurse Practitioner

    Catina Greene

    Nurse Practitioner

    833 Wake Forest Business Park, Wake Forest, North Carolina 27587

    Catina Greene is a Nurse Practitioner in Wake Forest, North Carolina and has been in practice for 14 years. They treat Bipolar Disorder, Depression, Insomnia.

    You are not alone; I would love the opportunity to walk with you in this journey. Offering complete mental health assessments and formal ADHD Testing.

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  • Benitho Louissaint, Advanced Practice Registered Nurse (APRN)

    Benitho Louissaint

    Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Psychiatric Nurse Practitioner

    6197 South Rural Road, Tempe, Arizona 85283

    Benitho Louissaint is a Advanced Practice Registered Nurse (APRN) in Tempe, Arizona. They treat Social Anxiety, Binge-Eating Disorder, Sexual Assault.

    We see clients of all genders, ethnicities, and cultures.

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  • Becky Gonelli, Licensed Clinical Professional Counselor (LCPC)

    Becky Gonelli

    Licensed Clinical Professional Counselor (LCPC)

    215 North East Avenue, Fayetteville, Arkansas 72701

    Becky Gonelli is a Licensed Clinical Professional Counselor (LCPC) in Fayetteville, Arkansas and has been in practice for 15 years. They treat Life Transitions, Work/Life Balance, Grief and Loss.

    I really enjoy working with college students. I find that they are motivated to become the best they can be and welcome encouragement.

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How UMR Mental-Health Coverage Works

Typical Plan Design* Outpatient Therapy & Medication-Management Cost Key Points
PPO / Open-Access (most self-funded employers) $0–$40 copay per visit, or 20 % after deductible on high-deductible options Mental-health benefits are integrated with medical; no separate deductible
High-Deductible / HSA 20 % after deductible, then $0–$40 Same benefits, different timing of cost share
UMR-administered Medicaid (limited states) $0 copay Unlimited medically necessary visits
Retiree or COBRA (UHC Choice Plus network) Mirrors active-employee design; check your Summary of Benefits

*Every UMR plan is employer-specific. Always open your Summary of Benefits or call the number on your card to confirm exact figures.

Coverage fast facts

  • Unlimited medically necessary visits. UMR plans do not set a hard annual cap on therapy or psychiatry sessions
  • No referral for most plans. Many UMR summaries state “No” in the referral column for specialists, including mental-health care
  • Telehealth parity—often $0. Employers frequently waive the copay for virtual therapy and psychiatry delivered through Optum or a preferred vendor
  • Pre-authorization may apply. Some designs still ask for a quick OK before you start therapy

UMR Mental-Health Providers Types

Provider Type What They Do
Therapist / Counselor (LCSW, LMFT, LPC) Weekly talk therapy, coping skills, family sessions
Psychologist (PhD, PsyD) Psychological testing, trauma-focused modalities
Psychiatrist (MD/DO) Diagnosis, medication management, complex cases

Real-Life Use Case: How Rosa Found a Therapist That Takes UMR

Profile: Rosa, 29, graphic designer in Atlanta, covered by a UMR-administered PPO. She’s felt persistent sadness for three months.

  1. Day 1 – Portal Login Rosa opens UMR.com → “Find a Provider.” The tool lists behavioral-health clinicians in the Choice Plus network
  2. Day 1 – Smart Filters She selects “Telehealth,” “evening hours,” and “CBT,” which returns four therapists that take UMR within 10 miles—each marked “Accepting patients.”
  3. Day 2 – Cost Check Her cost-estimator tile shows $25 for office visits or $0 for network tele-therapy.
  4. Day 3 – First Video Visit She books a Thursday session with Dana Lopez, LCSW—an UMR in-network therapist experienced in depression care.
  5. Day 10 – Medication Consult Dana recommends that Rosa try medications in addition to therapy. Rosa schedules a 30-minute virtual check-in with an UMR psychiatrist the next afternoon (also $0).

Time from search to therapy: three days. Out-of-pocket cost: $0.


Step-by-Step: Booking Therapy Through UMR

  1. Sign in to UMR.com or call the toll-free number on your card.
  2. Choose Find a Provider → Behavioral Health (no referral needed for most plans)
  3. Filter the directory: Narrow by zip code, specialty (trauma, couples, ADHD), language, telehealth, or evening hours.
  4. Verify in-network status: Look for the green check or the phrase “In Network – UnitedHealthcare Choice Plus.” If in doubt, phone the office—UMR recommends double-checking before every appointment.
  5. Check the cost: Use the cost-estimator link or ask the office to run an eligibility check. Expect $0–$40 per visit once any deductible is met.
  6. Confirm pre-authorization (if required): A minority of plans still need a quick approval code before the first session
  7. Book, complete intake forms, and add the appointment to your calendar.

Find care for UMR

Remember, recovery is possible. With early intervention, a supportive network, and the right professional care, you can overcome the challenges of UMR and build a fulfilling life. We are here to help you find care.

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