Find a Cigna Psychiatrist

Medically reviewed by Gabriela Asturias, MD on June 24, 2024
Written by the MiResource team

Cigna Healthcare (now part of The Cigna Group’s Evernorth division) runs one of the largest behavioral-health networks in the country — more than 300,000 in-person clinicians plus 163,000 virtual professionals. This guide will walk you through how to locate a Cigna therapist, understand your Cigna mental health coverage, and book care (virtual or in-office) without guesswork.

    How Cigna Mental-Health Coverage Works

    Plan Type Typical 2025 Member Cost* Key Points
    Employer & Marketplace PPO/HMO $0–$40 copay for in-network therapy (no separate mental-health deductible) Copay or coinsurance applies after medical deductible (if any)
    High-Deductible/HSA 20 % after deductible, then $0–$40 Same coverage, different timing of cost share
    Cigna Medicare Advantage $0 virtual mental-health therapy; $15–$40 in-person copay Many plans quote $0 MDLIVE visits

    *Always check your own Evidence of Coverage (EOC); employer carve-outs can vary.

    Coverage basics

    • Unlimited medically necessary visits. No preset annual cap.
    • One combined medical deductible. Mental health shares the same threshold as doctor visits.
    • Telehealth parity—often $0. Many plans waive the copay for MDLIVE video therapy and psychiatry.
    • No referral required for PPOs and most Open Access HMOs; gatekeeper HMOs may ask for a PCP note.

    Types of Mental-Health Providers in network with Cigna

    Provider Type What they do
    Cigna Therapist / Counselor (LCSW, LMFT, LPC) Weekly talk therapy, stress, life transitions
    Cigna Psychologist (PhD, PsyD) Psychological testing, EMDR, DBT
    Cigna Psychiatrist (MD/DO) Diagnosis, medication management

    Real-Life Use Case: How Maya Found a Therapist That Takes Cigna

    Maya, a 33-year-old software engineer in Seattle, felt rising anxiety after a company downsizing. Here’s her 11-day journey:

    1. Day 1 – Portal Login Maya opens myCigna.com → “Find Care & Costs” → “Behavioral Health.”

    2. Day 1 – Smart Match The directory’s SmartMatch recommends five therapists that take Cigna within five miles, each tagged “Accepting new patients.”

    3. Day 2 – Cost Check Using the estimator, she confirms her mid-tier PPO charges $25 per in-office session—or $0 for MDLIVE video.

    4. Day 3 – First Video Visit She books a same-week slot with Jordan Kim, LCSW—an in-network Cigna therapist specializing in CBT for anxiety.

    5. Day 10 – Medication Consult Jordan suggests a low-dose SSRI. Maya schedules a 30-minute tele-psychiatry visit with a Cigna psychiatrist for the next day (also $0).

    Total time from search to session: under two weeks, no out-of-pocket cost.

    Find care for Cigna

    Remember, recovery is possible. With early intervention, a supportive network, and the right professional care, you can overcome the challenges of Cigna and build a fulfilling life. We are here to help you find care.

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