Cigna Healthcare (now part of The Cigna Group’s Evernorth division) runs one of the largest behavioral-health networks in the country — more than 300,000 in-person clinicians plus 163,000 virtual professionals. This guide will walk you through how to locate a Cigna therapist, understand your Cigna mental health coverage, and book care (virtual or in-office) without guesswork.
Plan Type | Typical 2025 Member Cost* | Key Points |
---|---|---|
Employer & Marketplace PPO/HMO | $0–$40 copay for in-network therapy (no separate mental-health deductible) | Copay or coinsurance applies after medical deductible (if any) |
High-Deductible/HSA | 20 % after deductible, then $0–$40 | Same coverage, different timing of cost share |
Cigna Medicare Advantage | $0 virtual mental-health therapy; $15–$40 in-person copay | Many plans quote $0 MDLIVE visits |
*Always check your own Evidence of Coverage (EOC); employer carve-outs can vary.
Coverage basics
Provider Type | What they do |
---|---|
Cigna Therapist / Counselor (LCSW, LMFT, LPC) | Weekly talk therapy, stress, life transitions |
Cigna Psychologist (PhD, PsyD) | Psychological testing, EMDR, DBT |
Cigna Psychiatrist (MD/DO) | Diagnosis, medication management |
Maya, a 33-year-old software engineer in Seattle, felt rising anxiety after a company downsizing. Here’s her 11-day journey:
Day 1 – Portal Login Maya opens myCigna.com → “Find Care & Costs” → “Behavioral Health.”
Day 1 – Smart Match The directory’s SmartMatch recommends five therapists that take Cigna within five miles, each tagged “Accepting new patients.”
Day 2 – Cost Check Using the estimator, she confirms her mid-tier PPO charges $25 per in-office session—or $0 for MDLIVE video.
Day 3 – First Video Visit She books a same-week slot with Jordan Kim, LCSW—an in-network Cigna therapist specializing in CBT for anxiety.
Day 10 – Medication Consult Jordan suggests a low-dose SSRI. Maya schedules a 30-minute tele-psychiatry visit with a Cigna psychiatrist for the next day (also $0).
Total time from search to session: under two weeks, no out-of-pocket cost.
Remember, recovery is possible. With early intervention, a supportive network, and the right professional care, you can overcome the challenges of Cigna and build a fulfilling life. We are here to help you find care.