Online Therapy

Learn more about the benefits and drawbacks of online and in-person therapy. Find what’s right for you!


Is online therapy the right match for me?

  • Access: In addition to the more traditional, regularly scheduled appointments, messaging allows you more frequent contact with your therapist. An online service also gives you access to a wider range of therapists within your state; you are no longer limited to those practicing within a 20 mile radius of where you live, and you can continue your sessions when you travel.
  • Affordability: Online therapy may be more affordable, although it will vary between online therapy companies and specific providers. Instead of charging a fee per session, some companies/providers will charge a weekly or monthly fee instead. The medium of communication may also matter, as video sessions can sometimes be more expensive.
  • Availability: The variety of communication mediums means that you can talk or send a message to your therapist in real time. If you prefer to think about your therapist's response, you also do not have the pressure to write back immediately.
  • Comfort: Online therapy could be the right match for you if you are nervous about meeting with someone in person, It also allows you to communicate in a setting of your choosing.
  • Convenience: You can save transportation time and it gives you more flexibility in scheduling sessions.
  • Privacy: Online therapy can save you the fear of running into someone you know in the waiting rooms of an office. Also, it can be anonymous, as some networks or online therapists just require a method of payment and email.

Why could in-person therapy be a good match for you?

  • You prefer body language or vocal tone to feel connected and confident that you are communicating effectively with your therapist.
  • You are comfortable and prefer an office setting.
  • You like to set aside a separate time and place for therapy.
  • Depending on severity, online therapy can be supplemental but in-person therapy is the recommended treatment.
  • Some forms of therapy are best in person, such as art therapy, expressive arts therapy, animal-assisted psychotherapy, etc.

If I were to decide to use online therapy, would the site or app be secure?

Online therapy ensures client confidentiality because they are receiving personal information. You should only use sites and apps which are HIPPA-compliant and should be able to verify your therapist's identity. We will only match you with online therapists that use secure platforms to provide therapy. Some apps may also require a password or fingerprint ID for extra security.

What are the ways I would communicate with an online therapist?

While the specifics vary within each site or app, you generally should be able to exchange messages/text, speak on the phone, and video conference with them.

Is online talk therapy just as effective as face-to-face therapy?

While the field of online talk therapy is relatively new, studies have shown that there are no major differences in therapist-client interactions between online therapy and face to face therapy. However, the success of any therapeutic intervention is largely individualized and depends on the personal relationship between you and your therapist, regardless of whether it is online or in person.
If you are at risk of harming yourself or others, call 1-800-273-8255 or text HOME to 741741